Automation is the standard starting point in the Edentri platform. We set up the main document flow for automatic reading, recognition, validation and data preparation. Where workflows involve many document types, complex documents or specific customer and supplier requirements, we establish tailored processes within the platform.
Automatic processing as standard
We configure the standard workflow to handle the bulk of document volume automatically, with defined rules and validation checks. Documents that meet the agreed criteria move forward without manual handling. Exceptions and cases requiring specialist judgement are routed for human review.
Checks can include whether required information is present, whether values follow the expected formats and whether amounts reconcile. This gives your team a consistent process from document receipt to prepared data.
Tailored processes for more complex workflows
Some document flows involve a wide range of document types, complex documents or additional processing requirements. For these workflows, we establish tailored processes together with the customer.
Customer- and supplier-specific requirements can be configured and adjusted within the Edentri platform. We define how documents should be processed, which validation checks to apply and where human review is needed.
This extends automation to more demanding document flows, helping customers handle a greater share of their total volume automatically.
Less manual work, more consistent control
Handling more of this work in the platform reduces the number of documents your team needs to open, check and prepare manually. It gives them more time for customs assessments, exceptions and client service.
Applying agreed validation checks consistently across the document flow also supports your team’s compliance processes. Your team retains responsibility for customs decisions, and declarations are still completed and submitted in your customs management system.
Putting the improvements to work
We are working directly with our customers to put these improvements into use in their daily operations. Together, we review what the standard automated flow can handle and establish tailored processes where the complexity requires them.
The aim is to handle a greater share of document volume automatically, while providing the support needed for more complex cases.
To discuss your document workflow, contact us at info@edentri.com. You can also explore the Edentri platform to learn more about document processing and integration.
